Refund policy

Our Refund Policy

At Thad Drive, every piece we send out is meant to feel like something you'll want to grow with. If something doesn't land right, we want to make it right.

We'll gladly offer a refund for:

  • Items sent to you incorrectly
  • Damaged or defective pieces

The timeline:
Reach out within 30 days of your purchase date. We want to catch any issues while they're still fresh.

How to request one:
Email us at support@thaddrive.com with your order number and a quick note about what went wrong. We'll take it from there.

A note on updates:
Like everything else here, this policy may grow and change over time. We'll always keep the latest version on hand. Just email support@thaddrive.com if you want to check.

One more thing:
To help your piece thrive for years to come, take a look at the washing and care instructions tucked into your order. A little care goes a long way.